FAQ
- Q: What is Mooshicar?
A: Mooshicar Sdn Bhd offers hassle-free car replacement services - Q: What is car replacement?
A: MOOSHCAR ensures you have a vehicle to use in case of an accident or theft. We provide a replacement car for the duration of your subscription. - Q: Do we need to pay every time we meet an accident?Q
A: A small, refundable Rm500 deposit is required when you get your replacement car. Charges apply only for any damages to the car. This is only applicable for direct purchases with Mooshicar. - Q: Can I customize my car replacement plan?
A: Yes, MOOSHICAR offers flexible plans to suit your needs, with options for 5-day, 10-day, and 20-day plans. - Q: Can I upgrade to a higher-tier plan during my subscription period?
A: Yes, you can upgrade your plan anytime to better suit your needs. - Q: What happens if my car is undergoing repairs for an extended period?
A: You can rent a car with MOOSHICAR at a discounted rate during your subscription period if your car repair takes longer than expected. - Q: Will I receive a car similar to mine?
A: Currently, we provide Malaysian-made cars less than 7 years old, good condition and meeting safety standards. - Q: Are there any limitations on the mileage or usage of the replacement car?
A: No, there are no mileage restrictions during your subscription period. - Q: What if I need a replacement car for reasons other than an accident or theft?
A: Our program primarily covers accidents and theft. - Q: Can I cancel my subscription at any time?
A: Yes, but cancellation without a refund is applicable. You can choose to switch to another car. - Q: Is there an age restriction for drivers using the replacement car?
A: Drivers must be at least 18 years old with a valid license. - Q: When can I make a claim?
A: Claims can be made after a 10-day cooling-off period from the date of payment. - Q: How quickly can I get a replacement car?
A: You can collect your replacement car within 24 hours after submitting the police report, minimizing disruption to your daily routine. - Q: What types of cars are eligible?
A: This program is open to Malaysia-registered cars under 15 years old. - Q: How do we collect the car?
A: Collect your replacement car within 24 hours after submitting the police report. Collection centres include Allianz and Zurich General Insurance offices and MOOSHICAR offices nationwide. - Q: Can I get a replacement car if the accident happens outstation?
A: Yes, you can collect your replacement car anywhere in Peninsula Malaysia. Inform MOOSHICAR of the incident and submit the police report. Replacement cars are available at designated collection centres. - Q: What if I need the replacement car for longer than initially planned?
A: You can rent the car with MOOSHICAR with discounted price during the subscription period. - Q: Can I transfer my subscription to another person or vehicle?
A: Yes, with a RM15 transfer fee, subscribers can transfer their subscription to another person or vehicle. - Q: How do we return the car? Can I return it to a different branch?
A: We have branches nationwide. Contact MOOSHICAR to arrange the return, even if you collect the car in one city and need to return it to another. - Q: Can I sign up for the program after an accident?
A: To access our car replacement services, you must be a subscriber before any incidents occur. Subscribe now for instant peace of mind! - Q: How has MOOSHICAR helped customers in emergency situations?
A: Hear first-hand from our satisfied customers who've faced accidents or thefts. Their testimonials speak volumes about the prompt replacement car service provided by MOOSHICAR. Check them out [Testimonial] and discover how we can be there for you in times of need. - Q: How does MOOSHICAR contribute to road safety?
A: MOOSHICAR boosts road safety by offering quick access to replacement vehicles. This encourages responsible driving and prompt accident reporting, fostering a safer driving culture. - Q: Can I use the car replacement service multiple times?
A: Yes, there's no limit during your subscription. - Q: What sets MOOSHICAR apart from traditional car insurance?
A: Unlike traditional car insurance, MOOSHICAR focuses solely in replacement vehicles, guaranteeing you a ride after an accident or theft.
Our Services
Car Replacement (5 Days)
Unlimited claims
Available nationwide
Claimable within 24 hours after submitting a police report
10 day cooling-off period from the date of payment
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Car Replacement (10 days)
Unlimited claims
Available nationwide
Claimable within 24 hours after submitting a police report
10 day cooling-off period from the date of payment
Read More
Car Replacement (20 Days)
Unlimited claims
Available nationwide
Claimable within 24 hours after submitting a police report
10 day cooling-off period from the date of payment
Read More